Shipping Policy

Some products require shipping to be paid and some are not required to be paid shipping. 

All orders will be dispatched from our warehouse within 3 business days. In peak periods please allow for up to 6 business days for dispatch.

*All shipping times exclude clearance/customs delays

E11 offers delivery service to the following countries

  • UAE
  • KSA
  • Kuwait
  • Oman
  • Bahrain
  • Egypt
  • Iraq
  • Pakistan
  • India

Payment Options
- COD(Cash On Delivery) : Available in GCC (*Need confirmation call)
- Credit Card or Debit Card : Available in all countries

* In case of COD, we dispatch the order only after you received a confirmation call by us. Please review correct mobile number when you place an order.

* We highly advise you to make card payment to ensure the fastest delivery because we can reduce screening time of your order.

Delivery Charge
It will be calculated when you check out. 

Operation Time
Saturday ~ Thursday: 09:30am to 05:30pm (UAE Time)
We don't operate on Fridays & Official Holidays

Any inquiries for your order
Please contact our Customer Care team at
Email :