Privacy Policy

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

WELCOME TO E11 Store PRIVACY POLICY

• Complimentary ground shipping within 1 to 7 business days
• Next-day and Express delivery options also available
• Purchases are delivered in an orange box tied, with the exception of certain items
• See the delivery FAQs for details on shipping methods, costs and delivery times

THE TYPE OF PERSONAL INFORMATION WE COLLECT

E11 Store accepts the following payment methods:

• Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
• E11 Store features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.

HOW WE COLLECT PERSONAL INFORMATION

Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.